Terms of Service
Please read this agreement carefully before purchasing Social Marts services. By purchasing Social Marts’s service, you indicate your acceptance of this agreement and its terms and conditions.
Social Marts possesses full intellectual property rights to all content, images and visual elements on the website. This information may not be used, copied, distributed, transmitted, or altered unless expressly authorized by Social Marts.
The content and website are protected by U.S. and foreign copyright laws. These belong expressly to Social Marts or other copyright owners who have given express authorization to use their information on the Social Marts website.
LIMITATION OF LIABILITY
As you are bound by the Terms of Agreement, you must indemnify, defend and hold Social Marts free from any claim arising out of, relating to, or connected with your alleged breach of the Terms of Service in using Social Marts’s services. You must also indemnify, defend, and hold Social Marts harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
Any potential customer agrees to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
Social Marts only requires confidential information that enables to pursue the service. Any other material or information sent to the website will be considered non-confidential. You authorize Social Marts the royalty free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.
CORRECTION OF INACCURACIES
Social Marts reserves the right to correct any errors or inaccuracies in the content on the website, or to change and update the content at any time without giving prior notice. However, Social Marts does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
TERMINATION OF SERVICE
The term of this Agreement will begin upon Social Marts’s acceptance of your job order and will end when terminated by either party. If Social Marts determines, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount to you.
THIRD-PARTY MARKETING CAMPAIGNS
You may not run other marketing campaigns while your Social Marts marketing campaign is running. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other marketing campaigns simultaneously with Social Marts’s marketing campaign, then you agree that Social Marts is responsible for every fan, follower, view, comment, like, visit, and/or vote that you gain during the duration of your Social Marts marketing campaign.
We cannot and do not make any guarantees about how long your marketing campaign will take to successfully complete. Any time frames mentioned on the Social Marts website (and it’s subdomains), by Social Marts employees, in any chats, emails, phone conversations, or any other correspondence is not a guarantee of how long it will take the marketing campaign to successfully finish. Any estimate provided by Social Marts regarding how long a marketing campaign may take to successfully finish is simply a guideline designed to help our customers plan ahead.
By signing up for Social Marts’s services, you agree that Social Marts reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.
You may not change, modify and/or remove your account, username, photo and/or video while your Social Marts marketing campaign is running. Doing so may make your account, photo and/or video inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your account, username, photo and/or video without prior notice and approval from Social Marts , will make your affected order(s) subject to terminations and ineligible for any type of refund.
SOCIAL MEDIA ACCOUNTS
Social Marts is not liable for any accounts, photos, videos, and/or tracks and that are removed due to our services being implemented. Purchase of our services is at your own risk and it is nearly impossible to determine why social media account providers suspend or delete accounts or content. Due to this we cannot refund after services have been completed if this has occurred to an account/content.
MONEY BACK GUARANTEE
Socialmarts offers its customers the option to refund their money if ONLY services were not provided on time, within 30-days of purchase. Socialmarts may provide pro-rated refunds for partially completed services, at its sole discretion. These must be processed in due diligence and due process.
OVER-DELIVERY OF SERVICE
Social Marts may over-deliver the services it guarantees, including but not limited to delivering extra followers or subscribers then ordered. This over-delivery amount (extras) should be considered a buffer, in the event of a small loss of followers or subscribers. Extras are not covered by Social Marts’s Retention Guarantee and is not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.
Social Marts offers a Limited Retention Guarantee / Retention Warranty with some of their services. If a customer uses one of Social Marts’s services and then loses followers, likes, views and/or plays acquired by Social Marts beyond the amount that was over-delivered, Social Marts may be able to re-deliver complementary followers, likes, views and/or plays at its discretion. Each service offers a different duration for Social Marts’s Retention Guarantee, and is indicated below:
[Social Marts Service]——— [Retention Guarantee Duration]
SoundCloud Follower/Likes/Reposts: 30 Day Retention Guarantee
SoundCloud Plays: Not Applicable (Plays are permanent)
YouTube Subscribers: 30 Day Retention Guarantee
YouTube Views: Not Applicable (Views are permanent)
Twitter Followers/Retweets/Favorites: 30 Day Retention Guarantee
Instagram Followers/Likes: 30 Day Retention Guarantee
Social Marts’s Retention Guarantee is VOID if:
(1) The customer ordered from a different company at any time.
(2) The customer was losing Followers/Likes/Views/Plays before ordering from Social Marts or those acquired via different means.
(3) The customer makes their Account/Page/Video/Photo/Track private, restricted or otherwise inaccessible (eg. changing your username) during and/or after a campaign.
(4) If a customer blocks/deletes/bans the followers/likes/plays/views that they received from Social Marts.
These must be processed in due diligence and due process.